Prey panel instability

Resolved

Major outage

Started almost 3 years agoSeptember 04, 2023Lasted about 5 hoursSeptember 04, 20236:50 PMSeptember 05, 202312:00 AMUTC

Affected

https://panel.preyproject.com/

Updates

Resolved
September 05, 2023 at 12:00 AMUTC
Resolved
September 05, 2023 at 12:00 AMUTC
The issue has been resolved and the Prey panel is fully operational again.
Identified
September 04, 2023 at 10:29 PMUTC
Identified
September 04, 2023 at 10:29 PMUTC
We have identified the issue and currently working on solving it. The Prey panel may be unresponsive or slow at times, so please refresh the webpage or try again in a few minutes if needed.
Update
September 04, 2023 at 9:20 PMUTC
Update
September 04, 2023 at 9:20 PMUTC
Prey panel is currently down. Our team is still working on this issue.
Investigating
September 04, 2023 at 6:50 PMUTC
Investigating
September 04, 2023 at 6:50 PMUTC
We are currently investigating this incident to find the root of the issue. Some users may experience delays loading and using their Prey panel.

Prey Inc - Prey panel instability – Incident details